Returns & Exchanges
Filson stands behind every item we craft with a commitment to quality and durability. If you are not completely satisfied with your purchase, you may return unused items in their original condition within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing